Carbonite will be terminating support for the Mozy service on January 08, 2020*. After this point, you will no longer have access to your data, and your data will be permanently deleted. If you do not already have a transition plan, please contact your account representative at your earliest convenience.
*Mozy customers with differing confirmed end-of-service dates should proceed according to the timelines discussed with their Carbonite account executives or channel partners.